Refund Policy
## Returns & Refunds
We want you to love your CHA SHOW piece. If you're not completely satisfied, you can return it within 30 days of delivery.
### What can be returned?
- Any unused bracelet in its original packaging
- Items must be unworn, undamaged, and in resellable condition
### How do I start a return?
Email us at support@chashow.cc with your order number and reason for return. We'll send you return instructions within 24 hours.
### Refund timeline
Once we receive your return, we'll inspect it and process your refund within 3-5 business days. Refunds go back to your original payment method.
### Non-returnable items
- Custom or personalized orders
- Items marked as final sale
### Shipping costs
Original shipping charges are non-refunded. Return shipping is the customer's responsibility, unless the item arrived defective or damaged.
If your item arrives damaged, please email us within 48 hours with photos â we'll make it right.